Sample Reports

[arnester]

Hi,

I am very interested with NewFies Dialer but I am a little concern about the campaign reports. I've tried to browse the demo UI but I could not find anything. Can anyone please teach/show me where to find it?

Thanks

[arnester]

I think i found the section that I am looking for but I can't find any call reports

http://demo.newfies-dialer.org/voipcall_report/

Also what happen to those phone numbers that are VM or Busy? Can they be called again?


Thanks

[areski]

Hello,

The online Demo doesn't show Call report cause no real calls are made on our demo server.

http://demo.newfies-dialer.org/voipcall_report/
You will normally see a listing of the calls made, if busy it will be retried if the campaign is configured for it.

For Voicemail, we will need to implement a Voicemail Detection in order to be able to detect VM and take action.

Yours,
/Areski

[TekMason]

Voicemail Detection isn't very reliable even on some of the ridiculously expensive commercial dialers. We use a simple script that says "press a key to hear the message" to effectively detect if there is a real person at the other end. However, since we use our dialer for Emergency Notifications people are much more likely to want to hear the message and press a key as opposed to other types of campaigns.

TekMason

Hello,

The online Demo doesn't show Call report cause no real calls are made on our demo server.

http://demo.newfies-dialer.org/voipcall_report/
You will normally see a listing of the calls made, if busy it will be retried if the campaign is configured for it.

For Voicemail, we will need to implement a Voicemail Detection in order to be able to detect VM and take action.

Yours,
/Areski

[areski]

There is Voicemail detection system more reliable than other but they are never 100% reliable though.
I will advice to test the solution provided out there to get an accurate idea of their efficiency.

Yours,
/Areski

[wandido]

There is Voicemail detection system more reliable than other but they are never 100% reliable though.
I will advice to test the solution provided out there to get an accurate idea of their efficiency.

Yours,
/Areski

How do I implment VM detection in Newfies. I am getting my messages starting midway or almost at the end of the message. The campaigns goes quickely but i realize that even voicemails are consider as a call answered.

[areski]

Adding VM detection requires some additional development, if you need this I will advice you to contact us directly by email at newfies-dialer@star2billing.com

[wandido]

Adding VM detection requires some additional development, if you need this I will advice you to contact us directly by email at newfies-dialer@star2billing.com

Will do