Page 1 of 1

Phonebook issue

PostPosted: Tue Jul 31, 2012 8:38 am
by hhaq
When i am trying to upload a csv file i am getting an error "You've encountered an error!" . I have perfectly followed sample csv file. Can you advice please.


H.Haq

Re: Phonebook issue

PostPosted: Tue Jul 31, 2012 2:29 pm
by areski
Hi,

When you get this type of error it might help to follow this :
www.newfies-dialer.org/docs/en/latest/h ... -the-debug

Enable the debug
When you get a message “Server Error, You’ve encountered an error!”, you might want to enable the debugger to get a full traceback of the error.

To enable the debugger, edit the file /usr/share/newfies-dialer/settings_local.py and set those settings as follow:

DEBUG = True
TEMPLATE_DEBUG = DEBUG
Note that you should be able to get the traceback in /var/log/newfies/err-apache-

Re: Phonebook issue

PostPosted: Tue Jul 31, 2012 8:31 pm
by hhaq
after running the debug we are having this error

[Sun Jul 29 18:16:00 2012] [error] [client 72.249.184.21] File does not exist: /usr/share/newfies/static/admin/img/admin, referer: http://103.4.146.221:8008/adm in/dialer_campaign/campaign/add/


H.Haq

Re: Phonebook issue

PostPosted: Tue Jul 31, 2012 8:52 pm
by areski
Running the debug should not stop the error it will show on the web interface details about it, which you can then easily past to us.

Remember to restart apache after that

Re: Phonebook issue

PostPosted: Tue Jul 31, 2012 8:54 pm
by hhaq
global name 'striplist' is not defined

Request Method: POST
Request URL: http://103.4.146.221:8008/admin/dialer_ ... t_contact/
Django Version: 1.4
Exception Type: NameError
Exception Value:

global name 'striplist' is not defined

Exception Location: /usr/share/newfies/dialer_campaign/admin.py in import_contact, line 215
Python Executable: /usr/bin/python
Python Version: 2.7.3
Python Path:

['/usr/share/virtualenvs/newfies-dialer/lib/python2.6/site-packages',
'/usr/share/virtualenvs/newfies-dialer/lib/python2.7/site-packages',
'/usr/local/lib/python2.7/dist-packages/virtualenv-1.7.2-py2.7.egg',
'/usr/local/lib/python2.7/dist-packages/pip-1.1-py2.7.egg',
'/usr/local/lib/python2.7/dist-packages/virtualenvwrapper-3.5-py2.7.egg',
'/usr/local/lib/python2.7/dist-packages/virtualenv_clone-0.2.4-py2.7.egg',
'/usr/lib/python2.7',
'/usr/lib/python2.7/plat-linux2',
'/usr/lib/python2.7/lib-tk',
'/usr/lib/python2.7/lib-old',
'/usr/lib/python2.7/lib-dynload',
'/usr/local/lib/python2.7/dist-packages',
'/usr/lib/python2.7/dist-packages',
'/usr',
'/usr/share',
'/usr/share/newfies']

Server time: Wed, 1 Aug 2012 02:52:05 +0600

Re: Phonebook issue

PostPosted: Tue Jul 31, 2012 9:42 pm
by areski
Hi,

I just made an hotfix to solve this bug and I released version 1.5.2.
If you reinstall it, you should be good!

Yours,
/Areski