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simultaneous calls

PostPosted: Tue Jul 10, 2012 1:13 pm
by cicero
Hi,
My Newfies-dialer not sending campaigns simultaneously, you need to set some parameter? My trunk supports multiple channels simultaneously.

Re: simultaneous calls

PostPosted: Thu Jul 12, 2012 7:20 am
by areski
Hi,

If you try with a small campaign, little 3 or 4 contacts, those contacts will be spread within the first minutes calling, there is a mechanism in place that spread for the current minutes the amount of contact to dial.
This is made in order to avoid overloading the VoIP server.

I will advice you to try with a phonebook of few hundreds contacts.

Yours,
/Areski