simultaneous calls

Posted:
Tue Jul 10, 2012 1:13 pm
by cicero
Hi,
My Newfies-dialer not sending campaigns simultaneously, you need to set some parameter? My trunk supports multiple channels simultaneously.
Re: simultaneous calls

Posted:
Thu Jul 12, 2012 7:20 am
by areski
Hi,
If you try with a small campaign, little 3 or 4 contacts, those contacts will be spread within the first minutes calling, there is a mechanism in place that spread for the current minutes the amount of contact to dial.
This is made in order to avoid overloading the VoIP server.
I will advice you to try with a phonebook of few hundreds contacts.
Yours,
/Areski