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Can not delete a customer

PostPosted: Mon Mar 12, 2012 6:00 am
by trimode
Hi,

I'm trying to delete a customer that i just created recently, and when i try to delete i'm getting the following error

Server Error

You've encountered an error!

If you need assistance, you may reference this error as 7d8ec99ee607400388585bd82780170c$e8d697e74b8ff1e73004f6900452f580.

Re: Can not delete a customer

PostPosted: Mon Mar 12, 2012 6:32 am
by areski
When you see an error like this happening you should go to http://your_domain/sentry/
and then enter the error code, you will get a traceback of the error.

Please pastebin the backtrace of this error, so we can help fixing this!

Re: Can not delete a customer

PostPosted: Mon Mar 12, 2012 6:42 am
by trimode
areski wrote:When you see an error like this happening you should go to http://your_domain/sentry/
and then enter the error code, you will get a traceback of the error.

Please pastebin the backtrace of this error, so we can help fixing this!


I'm confused when i went to http://xen.absolutetel.com:8008/sentry/

i got back the following

Server Error

You've encountered an error!

If you need assistance, you may reference this error as a28291e8cc9747c9a39b985d44670854$4c60327b1152e499fabad406d97f854f.

you said then enter the error code, you will get a traceback where ami entering it...

Re: Can not delete a customer

PostPosted: Mon Mar 12, 2012 7:08 am
by areski
Sorry my bad, since version 1.2 we removed Sentry, so the right method should be to enable debug :

Edit /usr/share/newfies/settings_local.py and change

DEBUG = False
TEMPLATE_DEBUG = False

To

DEBUG = True
TEMPLATE_DEBUG = DEBUG

I actually just did it on your server, so you can try again to see where the first error comes from.

Re: Can not delete a customer

PostPosted: Mon Mar 12, 2012 7:11 am
by areski
I just see the error as well, and this is as a bug on our side, we will be solving this within the next days.

Thanks for reporting this!

Re: Can not delete a customer

PostPosted: Mon Mar 12, 2012 7:15 am
by trimode
areski wrote:I just see the error as well, and this is as a bug on our side, we will be solving this within the next days.

Thanks for reporting this!



here is the log of the error.

http://dpaste.com/715207/

Re: Can not delete a customer

PostPosted: Mon Mar 12, 2012 7:32 am
by areski
we will be solving this within the next days.

Thanks for reporting this!