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Newfies IVR issue

PostPosted: Wed Mar 07, 2012 3:58 pm
by hhaq
I have installed the newfies ver 1.2.6 voice broadcasting in a server but when i tried to set any campaign the call get disconnected without playing the audio file. Can anyone help me to solve the issue.

I have also tried with the audio file available newfies demo.

Re: Newfies IVR issue

PostPosted: Thu Mar 08, 2012 1:33 am
by areski
Hi,

Can you try to troubleshoot your issue :
http://www.newfies-dialer.org/docs/en/l ... oting.html

You can also pastebin the logs of plivo, the files are located at :
- /usr/share/plivo/tmp/plivo-rest.log
- /usr/share/plivo/tmp/plivo-outbound.log

Yours,
/Areski