Newfies IVR issue

Moderator: areski

Newfies IVR issue

Postby hhaq » Wed Mar 07, 2012 3:58 pm

I have installed the newfies ver 1.2.6 voice broadcasting in a server but when i tried to set any campaign the call get disconnected without playing the audio file. Can anyone help me to solve the issue.

I have also tried with the audio file available newfies demo.
hhaq
 
Posts: 12
Joined: Wed Mar 07, 2012 10:37 am

Re: Newfies IVR issue

Postby areski » Thu Mar 08, 2012 1:33 am

Hi,

Can you try to troubleshoot your issue :
http://www.newfies-dialer.org/docs/en/l ... oting.html

You can also pastebin the logs of plivo, the files are located at :
- /usr/share/plivo/tmp/plivo-rest.log
- /usr/share/plivo/tmp/plivo-outbound.log

Yours,
/Areski
areski
Site Admin
 
Posts: 302
Joined: Tue Oct 18, 2011 5:28 pm


Return to Installation

Who is online

Users browsing this forum: No registered users and 74 guests

cron