forum.newfies-dialer.org

Hi Guys,

I have a problem with the GUI after the installation, "500 Internal Server Error".
The application installed following the "Beginner’s Guide" step by step on a clean Ubuntu 10.04 LTS OS server as recommended.
After the installation the OS I run the apt-get update and apt-get upgrade and reboot the server.
When I finished to install the install-all.sh script and reboot the server, I tried to reached the GUI via Chrome, the 500 error showed.
The port 80 working well but the port 8008 not, I check it in Firewall, iptables etc... the port is open, there is no errors in apache2 log service.
In the log file /var/log/newfies/err-apache-newfies.log I find this error:
DatabaseError: (1146, "Table 'newfies.dialer_phonebook' doesn't exist")
I will appreciate your advice and you time.

Thanks,
Noy

It seems an error occur when the install script try to create the database, can you relaunch it and copy the content of it !?

I have find this error during the installation:

Code: Select all

Run backup with mysqldump...
mysqldump: Got error: 1049: Unknown database 'newfies' when selecting the database
Mysql Dump of database newfies added in /tmp/old-newfies-dialer_20120214105851.mysqldump.sql
Press Enter to continue

Under /tmp/ folder there is no "old-newfies-dialer_20120214105851.mysqldump.sql" file.
The Ubuntu OS installed on cloud base.

This error is normal if you run the installation script on a new server, the script try to do a backup of the previous data just as a security measure!

ok, so all those errors not give us a clue about the problem.
where can i look for more clues? there is more log files i can look into?

After installation Newfies-Dialer, check if the database is well created, if you don't see the tables created then the install script failed somewhere, but it's not happening where you mentioned it earlier.

Yes, you right.
The DB was not created well.
I can see the Newfies DB

Code: Select all

mysql> show databases;
+--------------------+
| Database           |
+--------------------+
| information_schema |
| mysql              |
| newfies            |
+--------------------+


but its empty

Code: Select all

mysql> show tables;
Empty set (0.00 sec)


I tried to reinstall the application but its still empty. There is any way to install the db only?

As asked before, it will be nice to see the full output of the install script!

Here is the full newfies-django.log file.
http://pastebin.com/GCKyxq4r
And this is the full err-apache-newfies.log file.
http://pastebin.com/3R7n6H3q
All other log files (celery-newfies-node1.log and newfies-django-db.log) are empty.
If its not the content you looking for, please let me know the files path.
Thank you very much for your helping.

Noy

Hi,

Code: Select all

File "/usr/share/virtualenvs/newfies-dialer/lib/python2.6/site-packages/MySQLdb/connections.py", line 187, in __init__
    super(Connection, self).__init__(*args, **kwargs2)
OperationalError: (1045, "Access denied for user 'root'@'localhost' (using password: YES)")

It's very clear that the access information to your MySQL database are not correct.