forum.newfies-dialer.org

We have a new installation of newfies installed. Freeswitch is running and we have a gateway configured and registered with our SIP gateway. The gateway shows registered and we have made a successful test call from Freeswitch. The issue we are experiencing I believe is because we have something configured incorrectly in newfies. What happens is that when we start a campaign we see the phone numbers being sent to Freeswitch to originate the call, however, the string is in the wrong format. Instead of the dial string being "sofia/gateway/sipgatewayname/phone number" the string looks like "sofia/external/phone number". Everything else seems to be functioning. Can you give us some ideas on what we might have configured incorrectly? Thank you.

Jonathan

Solved this issue. All was working and the issue was with the gateway.