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show callerid problem
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Posted:
Mon Dec 26, 2011 9:59 am
by atekkanat
hi,
everthing works well when i start my campaign. But callerid that i describe "CallerID used to call the A-Leg" in campaign page does not shown in call. In the Voip call report page newfies shows described callerid in CallerÄ°D field.
My provider support transfer my callerid and i use with Asterisk. There is not callerid problem.
How can i show my callerid? Any suggestions.
Thanks
Re: show callerid problem
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Posted:
Mon Dec 26, 2011 8:11 pm
by areski
Hi,
The callerid are transmitted correctly here, I just run few more tests.
Do you see the callerID on your admin interface ?
http://domain:8008/admin/dialer_cdr/callrequest/
Re: show callerid problem
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Posted:
Tue Dec 27, 2011 7:48 am
by atekkanat
Re: show callerid problem
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Posted:
Tue Dec 27, 2011 9:20 am
by areski
You might have to try to troubleshoot this into Freeswitch to make sure you sent the correct format for CallerID
Re: show callerid problem
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Posted:
Wed Dec 12, 2012 2:25 am
by wandido
I have ran a campaign and I see sometimes that the caller ID changes from what I set to 8888888888. Why would it do that? is there a fix that I can make?
Re: show callerid problem
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Posted:
Wed Dec 12, 2012 12:26 pm
by areski
The callerid is set to 888888888 if no callerid is defined in the campaign.
- Code: Select all
if not callerid:
callerid = '8888888888'
Re: show callerid problem
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Posted:
Wed Dec 12, 2012 4:39 pm
by wandido
Understood that that is what will happen however I started the camaign and added a caller ID. started that campaign with 30 lines,
The caller ID shows for some numbers and for others it does not.
Could this be a resources issue? how many concurrent calls do you specify and what is the recommended server specification?
Re: show callerid problem
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Posted:
Wed Dec 12, 2012 4:45 pm
by wandido
areski wrote:The callerid is set to 888888888 if no callerid is defined in the campaign.
- Code: Select all
if not callerid:
callerid = '8888888888'
Whick file do I find this in and can I change the default ID to the one I need it to be?
Re: show callerid problem
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Posted:
Wed Dec 12, 2012 4:48 pm
by areski
you can just do a quick search for 8888888888!
it s in telefonyhelper.py
Re: show callerid problem
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Posted:
Wed Dec 12, 2012 5:56 pm
by wandido
areski wrote:you can just do a quick search for 8888888888!
it s in telefonyhelper.py
Ok I will try this.
What is the recommended server specifications?