show callerid problem

[atekkanat]

hi,
everthing works well when i start my campaign. But callerid that i describe "CallerID used to call the A-Leg" in campaign page does not shown in call. In the Voip call report page newfies shows described callerid in CallerİD field.

My provider support transfer my callerid and i use with Asterisk. There is not callerid problem.

How can i show my callerid? Any suggestions.

Thanks

[areski]

Hi,

The callerid are transmitted correctly here, I just run few more tests.

Do you see the callerID on your admin interface ?
http://domain:8008/admin/dialer_cdr/callrequest/

[atekkanat]

Hi,

Yes. I can see callerid in http://domain:9080/admin/dialer_cdr/callrequest .

[areski]

You might have to try to troubleshoot this into Freeswitch to make sure you sent the correct format for CallerID

[wandido]

I have ran a campaign and I see sometimes that the caller ID changes from what I set to 8888888888. Why would it do that? is there a fix that I can make?

[areski]

The callerid is set to 888888888 if no callerid is defined in the campaign.

Code: Select all

    if not callerid:
        callerid = '8888888888'

[wandido]

Understood that that is what will happen however I started the camaign and added a caller ID. started that campaign with 30 lines,

The caller ID shows for some numbers and for others it does not.

Could this be a resources issue? how many concurrent calls do you specify and what is the recommended server specification?

[wandido]

The callerid is set to 888888888 if no callerid is defined in the campaign.

Code: Select all

    if not callerid:
        callerid = '8888888888'

Whick file do I find this in and can I change the default ID to the one I need it to be?

[areski]

you can just do a quick search for 8888888888!
it s in telefonyhelper.py

[wandido]

you can just do a quick search for 8888888888!
it s in telefonyhelper.py

Ok I will try this.

What is the recommended server specifications?