ERROR OUTBOUND: NO_ROUTE_DESTINATION

Moderator: areski

ERROR OUTBOUND: NO_ROUTE_DESTINATION

Postby ticktock » Sun Sep 15, 2013 10:47 am

Hi all

I sincerely hope someone can point me in the right direction.

I've followed the Newfies Dialier installation instructions but have no luck with the example campaign.

The output from the freeswitch command line interface shows a "ERROR OUTBOUND: NO_ROUTE_DESTINATION" error.

Any ideas, suggestions?

Cheers, Jacob

2013-09-15 20:39:05.184755 [INFO] switch_cpp.cpp:1288 [listener.lua] HEARTBEAT

2013-09-15 20:39:18.604796 [DEBUG] switch_ivr_originate.c:2060 Parsing global variables
2013-09-15 20:39:18.604796 [DEBUG] switch_event.c:1651 Parsing variable [campaign_id]=[12]
2013-09-15 20:39:18.604796 [DEBUG] switch_event.c:1651 Parsing variable [subscriber_id]=[12]
2013-09-15 20:39:18.604796 [DEBUG] switch_event.c:1651 Parsing variable [used_gateway_id]=[1]
2013-09-15 20:39:18.604796 [DEBUG] switch_event.c:1651 Parsing variable [callrequest_id]=[12]
2013-09-15 20:39:18.604796 [DEBUG] switch_event.c:1651 Parsing variable [contact_id]=[1]
2013-09-15 20:39:18.604796 [DEBUG] switch_event.c:1651 Parsing variable [bridge_early_media]=[true]
2013-09-15 20:39:18.604796 [DEBUG] switch_event.c:1651 Parsing variable [newfiesdialer]=[true]
2013-09-15 20:39:18.604796 [DEBUG] switch_event.c:1651 Parsing variable [leg_type]=[1]
2013-09-15 20:39:18.604796 [NOTICE] switch_channel.c:1034 New Channel sofia/external/[PHONE NUMBER REMOVED FOR POST] [131d2122-1df3-11e3-a751-ab2c245e9f2b]
2013-09-15 20:39:18.604796 [DEBUG] mod_sofia.c:5222 (sofia/external/[PHONE NUMBER REMOVED FOR POST]) State Change CS_NEW -> CS_INIT
2013-09-15 20:39:18.604796 [DEBUG] switch_core_session.c:1334 Send signal sofia/external/[PHONE NUMBER REMOVED FOR POST] [BREAK]
2013-09-15 20:39:18.604796 [DEBUG] switch_core_state_machine.c:415 (sofia/external/[PHONE NUMBER REMOVED FOR POST]) Running State Change CS_INIT
2013-09-15 20:39:18.604796 [DEBUG] switch_core_state_machine.c:454 (sofia/external/[PHONE NUMBER REMOVED FOR POST]) State INIT
2013-09-15 20:39:18.604796 [DEBUG] mod_sofia.c:87 sofia/external/[PHONE NUMBER REMOVED FOR POST] SOFIA INIT
2013-09-15 20:39:18.644781 [DEBUG] sofia_glue.c:2700 Local SDP:
v=0
o=FreeSWITCH 1379221174 1379221175 IN IP4 110.174.129.205
s=FreeSWITCH
c=IN IP4 110.174.129.205
t=0 0
m=audio 20384 RTP/AVP 0 8 3 101 13
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=ptime:20
a=sendrecv

2013-09-15 20:39:18.644781 [DEBUG] mod_sofia.c:127 (sofia/external/[PHONE NUMBER REMOVED FOR POST]) State Change CS_INIT -> CS_ROUTING
2013-09-15 20:39:18.644781 [DEBUG] switch_core_session.c:1334 Send signal sofia/external/[PHONE NUMBER REMOVED FOR POST] [BREAK]
2013-09-15 20:39:18.644781 [DEBUG] switch_core_state_machine.c:454 (sofia/external/[PHONE NUMBER REMOVED FOR POST]) State INIT going to sleep
2013-09-15 20:39:18.644781 [DEBUG] switch_core_state_machine.c:415 (sofia/external/[PHONE NUMBER REMOVED FOR POST]) Running State Change CS_ROUTING
2013-09-15 20:39:18.644781 [DEBUG] switch_core_session.c:999 Send signal sofia/external/[PHONE NUMBER REMOVED FOR POST] [BREAK]
2013-09-15 20:39:18.644781 [DEBUG] switch_core_state_machine.c:470 (sofia/external/[PHONE NUMBER REMOVED FOR POST]) State ROUTING
2013-09-15 20:39:18.644781 [DEBUG] mod_sofia.c:150 sofia/external/[PHONE NUMBER REMOVED FOR POST] SOFIA ROUTING
2013-09-15 20:39:18.644781 [DEBUG] switch_ivr_originate.c:67 (sofia/external/[PHONE NUMBER REMOVED FOR POST]) State Change CS_ROUTING -> CS_CONSUME_MEDIA
2013-09-15 20:39:18.644781 [DEBUG] switch_core_session.c:1334 Send signal sofia/external/[PHONE NUMBER REMOVED FOR POST] [BREAK]
2013-09-15 20:39:18.644781 [DEBUG] switch_core_state_machine.c:470 (sofia/external/[PHONE NUMBER REMOVED FOR POST]) State ROUTING going to sleep
2013-09-15 20:39:18.644781 [DEBUG] switch_core_state_machine.c:415 (sofia/external/[PHONE NUMBER REMOVED FOR POST]) Running State Change CS_CONSUME_MEDIA
2013-09-15 20:39:18.644781 [DEBUG] switch_core_state_machine.c:489 (sofia/external/[PHONE NUMBER REMOVED FOR POST]) State CONSUME_MEDIA
2013-09-15 20:39:18.644781 [DEBUG] switch_core_state_machine.c:489 (sofia/external/[PHONE NUMBER REMOVED FOR POST]) State CONSUME_MEDIA going to sleep
2013-09-15 20:39:18.644781 [DEBUG] sofia.c:5752 Channel sofia/external/[PHONE NUMBER REMOVED FOR POST] entering state [calling][0]
2013-09-15 20:39:19.784771 [DEBUG] switch_core_session.c:999 Send signal sofia/external/[PHONE NUMBER REMOVED FOR POST] [BREAK]
2013-09-15 20:39:19.784771 [DEBUG] switch_core_session.c:999 Send signal sofia/external/[PHONE NUMBER REMOVED FOR POST] [BREAK]
2013-09-15 20:39:19.784771 [DEBUG] switch_core_session.c:999 Send signal sofia/external/[PHONE NUMBER REMOVED FOR POST] [BREAK]
2013-09-15 20:39:19.784771 [DEBUG] sofia.c:5752 Channel sofia/external/[PHONE NUMBER REMOVED FOR POST] entering state [terminated][604]
2013-09-15 20:39:19.784771 [NOTICE] sofia.c:6563 Hangup sofia/external/[PHONE NUMBER REMOVED FOR POST] [CS_CONSUME_MEDIA] [NO_ROUTE_DESTINATION]
2013-09-15 20:39:19.784771 [DEBUG] switch_channel.c:3134 Send signal sofia/external/[PHONE NUMBER REMOVED FOR POST] [KILL]
2013-09-15 20:39:19.784771 [DEBUG] switch_core_session.c:1334 Send signal sofia/external/[PHONE NUMBER REMOVED FOR POST] [BREAK]
2013-09-15 20:39:19.784771 [DEBUG] switch_core_state_machine.c:415 (sofia/external/[PHONE NUMBER REMOVED FOR POST]) Running State Change CS_HANGUP
2013-09-15 20:39:19.784771 [DEBUG] switch_ivr_originate.c:3632 Originate Resulted in Error Cause: 3 [NO_ROUTE_DESTINATION]
2013-09-15 20:39:19.784771 [DEBUG] switch_core_state_machine.c:678 (sofia/external/[PHONE NUMBER REMOVED FOR POST]) State HANGUP
2013-09-15 20:39:19.784771 [DEBUG] mod_sofia.c:506 Channel sofia/external/[PHONE NUMBER REMOVED FOR POST] hanging up, cause: NO_ROUTE_DESTINATION
2013-09-15 20:39:19.784771 [DEBUG] switch_core_state_machine.c:48 sofia/external/[PHONE NUMBER REMOVED FOR POST] Standard HANGUP, cause: NO_ROUTE_DESTINATION
2013-09-15 20:39:19.784771 [DEBUG] switch_core_state_machine.c:678 (sofia/external/[PHONE NUMBER REMOVED FOR POST]) State HANGUP going to sleep
2013-09-15 20:39:19.784771 [DEBUG] switch_core_state_machine.c:689 (sofia/external/[PHONE NUMBER REMOVED FOR POST]) Callstate Change DOWN -> HANGUP
2013-09-15 20:39:19.784771 [DEBUG] switch_core_state_machine.c:446 (sofia/external/[PHONE NUMBER REMOVED FOR POST]) State Change CS_HANGUP -> CS_REPORTING
2013-09-15 20:39:19.784771 [DEBUG] switch_core_session.c:1334 Send signal sofia/external/[PHONE NUMBER REMOVED FOR POST] [BREAK]
2013-09-15 20:39:19.784771 [DEBUG] switch_core_state_machine.c:415 (sofia/external/[PHONE NUMBER REMOVED FOR POST]) Running State Change CS_REPORTING
2013-09-15 20:39:19.784771 [DEBUG] switch_core_state_machine.c:761 (sofia/external/[PHONE NUMBER REMOVED FOR POST]) State REPORTING
2013-09-15 20:39:19.784771 [INFO] switch_cpp.cpp:1288 [listener.lua] Listener Event : BACKGROUND_JOB
2013-09-15 20:39:19.784771 [INFO] switch_cpp.cpp:1288 [listener.lua] ERROR OUTBOUND: NO_ROUTE_DESTINATION
(END)

2013-09-15 20:39:19.784771 [DEBUG] switch_core_state_machine.c:92 sofia/external/[PHONE NUMBER REMOVED FOR POST] Standard REPORTING, cause: NO_ROUTE_DESTINATION
2013-09-15 20:39:19.784771 [DEBUG] switch_core_state_machine.c:761 (sofia/external/[PHONE NUMBER REMOVED FOR POST]) State REPORTING going to sleep
2013-09-15 20:39:19.784771 [DEBUG] switch_core_state_machine.c:440 (sofia/external/[PHONE NUMBER REMOVED FOR POST]) State Change CS_REPORTING -> CS_DESTROY
2013-09-15 20:39:19.784771 [DEBUG] switch_core_session.c:1334 Send signal sofia/external/[PHONE NUMBER REMOVED FOR POST] [BREAK]
2013-09-15 20:39:19.784771 [DEBUG] switch_core_session.c:1542 Session 2 (sofia/external/[PHONE NUMBER REMOVED FOR POST]) Locked, Waiting on external entities
2013-09-15 20:39:19.784771 [NOTICE] switch_core_session.c:1560 Session 2 (sofia/external/[PHONE NUMBER REMOVED FOR POST]) Ended
2013-09-15 20:39:19.784771 [NOTICE] switch_core_session.c:1564 Close Channel sofia/external/[PHONE NUMBER REMOVED FOR POST] [CS_DESTROY]
2013-09-15 20:39:19.784771 [INFO] switch_cpp.cpp:1288 [listener.lua] Listener Event : CHANNEL_HANGUP_COMPLETE
2013-09-15 20:39:19.784771 [DEBUG] switch_core_state_machine.c:565 (sofia/external/[PHONE NUMBER REMOVED FOR POST]) Callstate Change HANGUP -> DOWN
2013-09-15 20:39:19.784771 [DEBUG] switch_core_state_machine.c:568 (sofia/external/[PHONE NUMBER REMOVED FOR POST]) Running State Change CS_DESTROY
2013-09-15 20:39:19.784771 [DEBUG] switch_core_state_machine.c:578 (sofia/external/[PHONE NUMBER REMOVED FOR POST]) State DESTROY
2013-09-15 20:39:19.784771 [DEBUG] mod_sofia.c:399 sofia/external/[PHONE NUMBER REMOVED FOR POST] SOFIA DESTROY
2013-09-15 20:39:19.804763 [DEBUG] switch_core_state_machine.c:99 sofia/external/[PHONE NUMBER REMOVED FOR POST] Standard DESTROY
2013-09-15 20:39:19.804763 [DEBUG] switch_core_state_machine.c:578 (sofia/external/[PHONE NUMBER REMOVED FOR POST]) State DESTROY going to sleep
2013-09-15 20:39:25.204757 [INFO] switch_cpp.cpp:1288 [listener.lua] HEARTBEAT


freeswitch@internal> sofia status
Name Type Data State
=================================================================================================
internal profile sip:mod_sofia@192.168.1.7:5060 RUNNING (0)
192.168.1.7 alias internal ALIASED
external profile sip:mod_sofia@192.168.1.7:5080 RUNNING (0)
external::example.com gateway sip:joeuser@example.com NOREG
external::byo.engin.com.au gateway sip:[PHONE NUMBER REMOVED FOR POST]@byo.engin.com.au REGED
internal-ipv6 profile sip:mod_sofia@[::1]:5060 RUNNING (0)
=================================================================================================
3 profiles 1 alias
ticktock
 
Posts: 1
Joined: Sun Sep 15, 2013 8:26 am

Re: ERROR OUTBOUND: NO_ROUTE_DESTINATION

Postby areski » Sun Sep 15, 2013 11:35 am

Hi Jacob,

NO_ROUTE_DESTINATION
No route to destination [Q.850]
This cause indicates that the called party cannot be reached because the network through which the call has been routed does not serve the destination desired. This cause is supported on a network dependent basis.

I would recommend turning on the sofia sip trace:
Code: Select all
sofia global siptrace on


It might give you more information about your gateway issue.
areski
Site Admin
 
Posts: 302
Joined: Tue Oct 18, 2011 5:28 pm


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