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Cannot locate Recorded Message
Posted:
Tue Jul 16, 2013 5:19 amby Neurotec
How do I listen to the Recorded Messages left by respondents from my campaign?
For example;
I run a campaign of 1000 phone numbers, 5 leave a message. I can see the results when I go back to "Results" under the Admin logon but I can't find where they are or how to play them.
Thanks.
Re: Cannot locate Recorded Message
Posted:
Tue Jul 16, 2013 7:29 amby areski
On the survey report from the customer interface, if you click on View details, you should be able to see and listen the recording.
Re: Cannot locate Recorded Message
Posted:
Wed Jul 17, 2013 6:06 amby Neurotec
areski wrote:On the survey report from the customer interface, if you click on View details, you should be able to see and listen the recording.
Yes, but there are over 1000 entries in the report....how do i find the ones with messages? I don't want to click on every entry.
Re: Cannot locate Recorded Message
Posted:
Wed Jul 17, 2013 7:36 amby areski
You will need to hack the UI code and add a filter and display the results with recording only.
If you need help on this implementation you can also contact our company which provide custom development.
Yours,
/Areski