Cannot locate Recorded Message

Moderator: areski

Cannot locate Recorded Message

Postby Neurotec » Tue Jul 16, 2013 5:19 am

How do I listen to the Recorded Messages left by respondents from my campaign?

For example;

I run a campaign of 1000 phone numbers, 5 leave a message. I can see the results when I go back to "Results" under the Admin logon but I can't find where they are or how to play them.

Thanks.
Neurotec
 
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Re: Cannot locate Recorded Message

Postby areski » Tue Jul 16, 2013 7:29 am

On the survey report from the customer interface, if you click on View details, you should be able to see and listen the recording.
areski
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Re: Cannot locate Recorded Message

Postby Neurotec » Wed Jul 17, 2013 6:06 am

areski wrote:On the survey report from the customer interface, if you click on View details, you should be able to see and listen the recording.


Yes, but there are over 1000 entries in the report....how do i find the ones with messages? I don't want to click on every entry.
Neurotec
 
Posts: 8
Joined: Mon May 27, 2013 12:40 am

Re: Cannot locate Recorded Message

Postby areski » Wed Jul 17, 2013 7:36 am

You will need to hack the UI code and add a filter and display the results with recording only.
If you need help on this implementation you can also contact our company which provide custom development.

Yours,
/Areski
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