Reset Call Requests/Dialed Contacts.

Moderator: areski

Reset Call Requests/Dialed Contacts.

Postby eugeneny » Thu May 16, 2013 4:14 pm

How can I reset the call requests so that when I make a new campaign with the same contact book, the contacts actually get called.

I dont want to mess around with the campaign settings that ask a delay in seconds between when a contact is redialed.
eugeneny
 
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Joined: Fri May 10, 2013 5:43 pm

Re: Reset Call Requests/Dialed Contacts.

Postby areski » Thu May 16, 2013 4:43 pm

There is a feature to duplicate a campaign, this helps to relaunch quickly a campaign to the same phonebook or to a different one.
areski
Site Admin
 
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Re: Reset Call Requests/Dialed Contacts.

Postby eugeneny » Thu May 16, 2013 6:21 pm

It does not work. If I make a new campaign, and choose a phone book that I called before, start the campaign, the calls get submitted but they are stuck as pending - allow retry.

What needs to be done. This is very frustrating.

Thanks!
eugeneny
 
Posts: 12
Joined: Fri May 10, 2013 5:43 pm


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