forum.newfies-dialer.org

Hi all,

It is possible to use variables in the TTS voice message, such as:

"Hello Sir #CONTACT_NAME#. The payment of #CONTACT_JSON_PARAMETER1# is delayed".

Thank you,

Wilson

Yes you can address any fields from contact data.

-- {last_name}
-- {first_name}
-- {email}
-- {country}
-- {city}
-- {contact}

As well as the additional fields that you inserted in Json can be used,
To give an example if you have in your json field :
{"age" : "32"}
Then in TTS you can use the following text :
Hello {last_name}, is your age {age}

Newfies is amazing. Thank you very much.

Glad to hear some great feedback

The variables are not working in the survey play node.
The TTS is reading the actual variable instead of replacing it with the data from the phone book.
For example:
I type the following in the Play script: {last_name} I also tried %last_name% and $%last_name%
But when the campaign ran it just read me the above expression instead of the person last name.

That should work seamlessly with {last_name}.
If the problem persist on your installation I will recommend to contact our team for support.

I wan to make sure I am doing this from the right page.
I go to Survey Module, I add a new Survey.
I name the Survey and select English for TTS
On the section I choose 'Play Message'
I give the message a title, but do not select any sound files
Then I click on the edit script button and I type the following:
Hello your name is {last_name}
and I click complete survey.

An I missing something?

That sounds correct but you have to make sure that your imported contacts have a value for the last_name field

I manually added the contact to test. I entered first name and last name for the contact.
Does TTS not work with manual contact entry?

it does work with manual entries