Strange issue after reboot

Moderator: areski

Strange issue after reboot

Postby DaNegus » Mon Aug 13, 2012 11:51 pm

Built server Ubuntu 12.04 LTS.. ran script (install all). Everything ran well got into admin and configured as instructed through step by step getting started guide. Call tried to process and got stuck on process.. so i rebooted the server to see if it was a strange config issue or something.. ever since reboot I get an internal 500 error when trying to go to newfies admin page.. Any Ideas? or Where should I start
DaNegus
 
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Re: Strange issue after reboot

Postby areski » Tue Aug 14, 2012 8:02 pm

Please refer to the documentation for troubleshooting.
www.newfies-dialer.org/docs/en/latest/h ... -the-debug

This will help to find out what's happening.
areski
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Re: Strange issue after reboot

Postby DaNegus » Sat Aug 18, 2012 9:22 pm

ok found the issue.. when it restarted it mustve created a log that couldnt be written too so i made the log file writeable. it was the /var/log/newfies/newfies-django.log.


but now when I try to run a test campaign i keep getting INCOMPATIBLE_DESTINATION.. I am using flowroute as my sip provider.
Does it matter how my phone number is listed in the test call.. I have it listed with 11 digit format (us number - 1 + areacode + number)
DaNegus
 
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Re: Strange issue after reboot

Postby areski » Sun Aug 19, 2012 5:26 pm

Yes it does matter, you should see what format flowroute need.

Yours,
/Areski
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