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Strange issue after reboot

PostPosted: Mon Aug 13, 2012 11:51 pm
by DaNegus
Built server Ubuntu 12.04 LTS.. ran script (install all). Everything ran well got into admin and configured as instructed through step by step getting started guide. Call tried to process and got stuck on process.. so i rebooted the server to see if it was a strange config issue or something.. ever since reboot I get an internal 500 error when trying to go to newfies admin page.. Any Ideas? or Where should I start

Re: Strange issue after reboot

PostPosted: Tue Aug 14, 2012 8:02 pm
by areski
Please refer to the documentation for troubleshooting.
www.newfies-dialer.org/docs/en/latest/h ... -the-debug

This will help to find out what's happening.

Re: Strange issue after reboot

PostPosted: Sat Aug 18, 2012 9:22 pm
by DaNegus
ok found the issue.. when it restarted it mustve created a log that couldnt be written too so i made the log file writeable. it was the /var/log/newfies/newfies-django.log.


but now when I try to run a test campaign i keep getting INCOMPATIBLE_DESTINATION.. I am using flowroute as my sip provider.
Does it matter how my phone number is listed in the test call.. I have it listed with 11 digit format (us number - 1 + areacode + number)

Re: Strange issue after reboot

PostPosted: Sun Aug 19, 2012 5:26 pm
by areski
Yes it does matter, you should see what format flowroute need.

Yours,
/Areski