audio missing and configuring an IVR ?

[kdaffef]

Hi in this new forum,

We have a new installation of newfies installed on a local server (Ubuntu 10.0.4 Server Edition). Freeswitch is running and we have tow gateways configured and registered with our SIP gateways. The gateway shows registered and we have made a successful test call from Freeswitch.

The problem is that :
1- We gave uploaded an audio .wav file (via voiceapp), and when the call is initiated, we could hear nothing and the call was terminated without playing that audio file ??

2- We want to be able to build an IVR with choices (for 1 > message 1, for 2 > message 2 and so on ...), how we can do that ??

1000 Thanks

Kamel

[areski]

1) It might worth it to look at the plivo look to troubleshot the issue, it could be a audio format issue

2) IVR can be created directly on Freeswitch!
At the moment, if you want to accomplish this, you can create the IVR (http://wiki.freeswitch.org/wiki/Demo-ivr.xml) application into Freeswitch and use the dial loopback (http://wiki.freeswitch.org/wiki/Loopback) to call the context/extension from Newfies with the Dial command.